
CONSUMER ALERT
Eastern Metal Supply is providing replacement parts for it's
"Bertha™ Accordion in the Box" product. This is a hurricane shutter which was sold in a self
contained carton ready for customer installation. It was sold exclusively in 27 Lowe's Home
Improvement stores located in central and south Florida. While Eastern Metal has received no
complaints or reports associated with this product, Eastern Metal's own testing procedures
identified certain specification issues which Eastern Metal has voluntarily chosen to
replace the affected parts for those customers who purchased the single product,
"Bertha™ Accordion in the Box". Eastern Metal continues to stand behind its
"Bertha™ Accordion in the Box" as an innovative hurricane product for the do it
yourself customer. Eastern Metal Supply has been providing quality shapes in
aluminum for over 25 years and takes great pride in its reputation for service
and quality products. Customers possessing this product and wanting to participate
in this program are encouraged to obtain a free repair kit by contacting Eastern Metal
supply at our Toll Free Number (866) 248-4424. The replacement will be simple and does
not require the removal of the upper or lower tracks attached to the dwelling.
Replacement parts will include easy to follow instructions with illustrations and a toll free
number to answer any questions.
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CLICK HERE TO VIEW OUR ONLINE CATALOG
Click on any of the new products below to download a detailed product sheet.
For more information contact your local EMS Sales Representative.
HV Screen Enclosure System (website coming soon!)
Alodine Sheet & Blanks
Glass Railing (expanded line)
Tongue & Groove Fence & Wall System
D.O.T. Extrusions
Boat Lift Extrusions & Accessories
High Visibility Bahama/Colonial Shutter
Board & Batten Colonial Shutter
Make sure you stop by our booth and say hello, we’d love to hear from you!
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